Missing Items: Please get in touch with us if your parcel hasn't arrived with you for any reason hello@scandiborn.com Please check the individual delivery times for each product as detailed on the site before you contact us. If it says working days, please allow for this as this doesn’t include weekends.
Incorrect Items: If you received the wrong item by mistake, we want to put this right. Email us at hello@scandiborn.com and our Customer Care team will get right on it.
Damaged/faulty Items: We take pride in ensuring our lovely parcels reach you safely and securely. If you receive something that may have been damaged in transit, please email us at hello@scandiborn.com and attach images to support your query.
FAQ Topics
Can't find the answers you're looking for? We're here to help.
In need of some gorgeous gifting inspo? Our simple gift finder tool makes shopping for that perfect present a breeze.
Find the Perfect Gift
Approximately how much are you looking to spend?
Find the Perfect Gift
Does the recipient have a particular interest?
Fancy Some VIP Treatment?
Join our Scandi family and get £5 off your next order when you spend over £50.
Sending a gift?
For only £1 you can add a digital gift message with your order. Simply add your gift message and it will be sent via email or SMS to the recipient of your gift.
