UK orders over £25 are FREE
We’ve included some helpful information on Delivery and Dispatch, but if you have any queries just contact our lovely customer service team below.
Standard UK Delivery [3-5 Days]
FREE delivery on all orders over £25.
- Orders under £25 charged at £3.95.
- Orders are dispatched within 24 hours.
Express UK Delivery [order by Midday]
- 1-2 working days at £4.95 (mon - fri)
- Next Working Day at £5.95 (mon - fri)
- Next Day services MUST be ordered by 12 noon, Monday – Friday and will only be delivered Monday to Friday.
- Please note for some larger furniture and playtime items the delivery times may vary. Further delivery information is displayed on the items product page.
- Preorder items will be dispatched within the timescale indicated on the product page. All items in your order will be held until your preorder item arrives in stock.
Track your item - Dispatch confirmation email with a web-based tracking.
- FREE delivery available in most European countries on orders over £150.
- Delivery time to Europe 3-5 days.
- Delivery time Rest of World 5-10 Working Days
- Any applicable customs charges, import duties and taxes are not included at checkout and are to be paid by the customer.
- We ship to all countries, but if you find we do not ship to your country at checkout, please contact us for a shipping quote.
firstname.lastname@example.org or via our contact form.
You can email us 24 hours a day and we will respond as quickly as possible. Weekend emails will normally be dealt with on Monday. +44 (0)203 143 0031
- Monday to Thursday: 09:00 to 17:30
- Friday: 09:00 to 17:00
- Saturday & Sunday: Closed
- An answering service is available at all other times.